Back to submissions

Credit application emails

Every email sent when a credit account application is submitted. Edit the wording, save, and future applications use your version straight away.

Accounts receives exactly one email per application — the notification below, with the application PDF attached. The applicant receives their own confirmation email with the same PDF. Each card shows the file it attaches; the Layout tab changes the whole email design. The application PDF itself is edited at the bottom of this page.

Request failed with status code 401

Attached application PDF

The layout of the PDF both emails carry. Change it here and future applications use it — applications already emailed keep the file they were sent.

Request failed with status code 401

Cookie Preferences

We value your privacy

We use cookies to enhance your browsing experience, serve personalised content, and analyse our traffic. Your privacy is important to us.

By clicking "Accept All", you consent to our use of cookies. You can manage your preferences anytime. Read our Privacy Policy for more information.